In 1987 First American Bank of Maryland was having a problem trying to fill a growing number of teller positions.
How many times during the day do you hear from customers and/or fellow employees-"Couldn't you make an exception-just this once...please?"
A few weeks ago, I had several chores to do on a Saturday morning.
Have you had a good conversation with a machine lately?
It might not be as easy now as it used to be for a drug supplier or a money launderer to open a Swiss bank account.