I was asked two questions regarding security at the drive-thru window and would like your input. 1) If a robber sends a note and/or shows a weapon at the drive-through window, does the teller follow the robbery protocol as a lobby robbery? (I said yes - just want to verify). 2) If a bomb is placed in the drive-through tube/drawer, do they send it back? What do they do? (I say don't move bomb; lock down the facility and evacuate. Call police. I don't know that there's any safe way to alert others in the drive-through.)
We have an person applying for a job and on his/her background their was a non-financial, non-felony crime that happened over 25 years ago. The person received 3 years of probation. How do we interpret that for #1 requirement? Requirements without an FDIC request are all of the following: 1. Imprisonment < 1 year (Not sure how to interpret this does it count as 3 years imprisonment even though probation (see #3 which would lend credence to this interpretation)? 2. Fine < $1000 3. No jail time served 4. > 5 years ago 5. Not involving a financial institution or CU
Can our bank prohibit (or strongly discourage) employees from listing their bank name on their personal Facebook page?
Should Internal Audit have access to the Bank's Security Cameras on a full time basis? If the bank has a whistle blower line, who should be responsible for investigating the complaints?
Does the new mobile financial service (MFS) guidance included in Appendix E to the FFIEC IT Examination Handbook for Retail Payment Systems provide any direction we’re supposed to take to meet expectations?