Question: I have been using the articles in Bankers' Hotline on forgeries in our teller training classes, but I have a question that wasn't covered in the articles.
Buyer-Protection Checking is not catching on as quickly as leaders in the industry thought it would.
According to a recent survey by the Promotion Marketing Assn.
In each of my presentations to financial institutions, I try to get some feeling and opinions from those attending on what is wrong, or what needs to be fixed, in the banking industry.
Question: We had numerous calls about the credit card article ("Credit Card Numbers For ID", Vol. I, Num. 6).