Mailing your letters, buying your stamps, and making a withdrawal from your bank account while you're in the post office may be a possibility in the near future.
Re: "Mock Hold-ups: A Good Idea?"
With regard to the article in your last issue on mock holdups, I'd like to share with you an incident that happened to a local bank.
"But I KNOW I made the deposit in time!"
"The new computer conversion will solve all our computer problems!"
"Hi! I'm from the government, and I'm here to help you!"
Every auditor I have ever talked to really loves their job, and feels that they can meet the challenge of today adequately-if they are given the chance.
Angry customers are one thing. Angry older customers are definitely another!