07/31/2016
We do call-backs for every wire transfer request. Won’t this practice eliminate fraud?
07/17/2016
We have a contract that says the business is responsible for losses associated with fraudulent wires, so isn’t our bank covered?
05/18/2015
We had two incidents last week in which an employee dialed 911 by accident. We are trying to come up with some good procedures to handle legitimate as well as accidental 911 calls. Do you have a contact that could assist us in developing these procedures?
01/07/2013
When submitting a CTR for a business with a corporate address and a site-specific address, which one do we use?
11/26/2012
Relative to BSA/AML, is there anything within FFIEC guidelines, or anything else for that matter, that states a bank must get the purpose for a wire/funds transfer? At a previous institution that I worked at we were cited by the OTS because we were not obtaining the purpose for a wire transfer. I have spoken to other colleagues and they, too have been cited; however, no one can find where this is an actual BSA requirement.
01/10/2011
What is a "security committee"? We already have BSA, Compliance, Human Resources, Audit and Executive Committees.
12/06/2010
We have a request from a company's board member to review the signature card of the company of which he is a board member; however he is not a signer on the account. As a board member, does he have a right to review the signature card?
10/04/2010
Regarding automated telephone banking systems, customers can currently inquire (get account balance and info) by phone with their account number and last four digits of their SSN. If they want to transfer funds between their accounts, they must complete an application. My bank wants to give automatic access to transfers too. I'm concerned about Reg E issuing access device rules. Is calling the number and following the steps, "requesting" the access? We have new operations personnel who say all banks do this automatically. Other banks don't have customers fill out a form or call and talk to someone, it is all done through the automated phone system. Does this comply?
09/27/2010
Do I have to file a Designation of Exempt Person Form for a Phase I business?
09/13/2010