Looking for standards as they may apply to primary doors going into a branch office. I base the primary door used as the one most visible. Other doors such as rear or side doors should not be used except for emergency.
Our bank has approximately 50 employees, and due to our size, numerous employees have access to other employee accounts. How should this be handled to make sure other employees are not trying to view these accounts?
Is an institution better served by having Information Security as part of the bank's overall security program or for it to be managed through the CIO (separately or combined)?
Is there a requirement to run an OFAC check on a DBA? For example, John Doe DBA ABC Store. Do I need to run an OFAC on John Doe and ABC Store, or simply John Doe?
Regarding automated telephone banking systems, customers can currently inquire (get account balance and info) by phone with their account number and last four digits of their SSN. If they want to transfer funds between their accounts, they must complete an application. My bank wants to give automatic access to transfers too. I'm concerned about Reg E issuing access device rules. Is calling the number and following the steps, "requesting" the access? We have new operations personnel who say all banks do this automatically. Other banks don't have customers fill out a form or call and talk to someone, it is all done through the automated phone system. Does this comply?
I've been looking for an alternative to our current image technology. My institution is in the same position as many others: the need to upgrade our system and the desire to do better at providing an image of investigative quality, with no money to do it. Are there any new alternatives for our existing cameras? We've already dropped our lobby cameras to six feet and installed height-marker cameras.
Who should be included in BSA training? Is BSA training a requirement for all bank employees or just those to whom it applies?
Is there any case law that addresses the issue of banks providing surveillance video to law enforcement without a warrant or subpoena?
We are putting together our BSA training schedule. What courses are required annually and what can be done every other year or on an alternative schedule?
We’d like to improve our bank’s physical security. What should we keep in mind?