03/12/2007
When a customer asks you why you're filing a CTR can you tell them?
10/30/2006
What is the policy for customer ID procedures (CIP) for active members of the armed forces?
10/02/2006
Should the BSA Officer report directly to the board of directors?
10/02/2006
We feel that our network is very secure against attacks that originate on the Internet. Are there other areas about which we should be concerned?
09/11/2006
Is it now a requirement or just a strong recommendation that members of the Board of Directors receive training on BSA?
08/21/2006
I work at a grocery store bank branch alone and with no surveillance camera. Are there any laws, regulations, etc. that prohibit working alone? Is there any law or regulation requiring banks to have a security camera?
08/14/2006
I work for a federal agency that sends literally millions of deposits directly to bank accounts each month. Our policy states that in the event a beneficiary does not receive a direct deposit in his/her account, we must verify with the bank that the deposit was not received. With the financial privacy act in mind, can banks verify whether or not a deposit has been received if the depositor knows the owner of the account, the account number, the SSN of the account holder, the amount of deposit and the date it was deposited?
08/14/2006
We feel that our network is very secure against attacks that originate on the Internet. Are there other areas about which we should be concerned?
05/08/2006
We use outside vendors to do our IT penetration testing. Is it written anywhere how often this should be done? Can we use the same vendor each time?
05/01/2006
Under our CIP Policy, a credit card may be accepted as a second form of ID. The new account reps have been making a photocopy of the credit card for the customer file, which is later scanned for retention. Is there a specific prohibition on obtaining a photocopy of an applicant's credit card and retaining the copy for CIP purposes? Could this be a privacy issue?