In teaching classes in Bank Security to front line personnel over the past two weeks, an interesting phenomenon occurred.
A teller in Spokane refused to serve a man dressed in dirty construction clothes.
Personnel Vignettes appears periodically in Bankers' Hotline. Submitted by various personnel executives, this series appears without attribution to the author by request.
A few weeks ago, I had several chores to do on a Saturday morning.
Have you had a good conversation with a machine lately?