We operate a small bank yet we experienced losses to criminals from Eastern Europe attacking our account holders. How did they know the information on our account holders and that they banked with our institution?
Our computer penetration company compromised our financial institution by dressing like our local fire inspectors and taking an inspection tour of our branch. How do we detect those types of sneaky tactics by social engineers?
Are all ID theft protection programs offering basically the same services?
I have a BSA question about Phase I exempt customers. I know that Phase II customers' savings accounts can't be exempted, but what about Phase I customer savings accounts? At my institution we have a government entity but they only hold savings accounts with us. Would they still be considered Phase I exempt in our institution at all? And if so, would we have to perform a yearly review on them?
Are all bank ID Theft Protection providers the same?