When the owner of an ATM resides in a state that requires the ATM be registered refuses to register that ATM; do you file a SAR on that customer for failure to provide documentation? If a SAR is required, does the continuous SAR filing rule apply until the customer complies?
How long do we need to keep documentation from fraud cases? Is it any longer the required time for a closed account?
We had two incidents last week in which an employee dialed 911 by accident. We are trying to come up with some good procedures to handle legitimate as well as accidental 911 calls. Do you have a contact that could assist us in developing these procedures?
Is the Currency Transaction Report 104 a part of the Anti Money Laundering documents that needs to be signed by an Attorney?
Do you know if there is a New York state or other requirement to have a viewing booth? Any input that you have would be greatly appreciated.