We have a few questions regarding lock box retention. We currently process lock box and are going to change our processing methods to electronic. We wanted to know what the retention is on keeping the envelopes, checks and documentation once scanned and saved?
I have a corporate check that was counterfeited. There are two maker's signatures -- one of the signers is no longer with the company. Can any authorized signer complete the Affidavit of Forgery? It has always been my understand that the person whose signature was forged must complete the Affidavit.
Has the Fed’s new rule done anything about using mobile deposits to “double deposit” a check?
Is a time locking system necessary on a vault door anymore? Our vendor is saying no; they have not sold one since 2009. My thoughts, for security purposes, we need to have one installed on the vault door.
One of our customers had an account takeover. We called the RDFIs and sent reversals, but we got them all back unpaid. What happened?