If the customer fell for a scam, then they are the ones who take the loss, right? That’s how we have always operated.
What is a reliable guide about technology risk management?
Is the Pandemic a qualifying factor under Regulation E Extension of Time Limits? Is there a list of situations that qualify?
If a customer doesn’t report an unauthorized ACH debit within 60 days of settlement, how long is the ODFI responsible for unauthorized consumer debits? Our customer couldn’t review statements, so they reported it to us outside of our return deadline.
Why are people allowed to continue working at a job when they have made threats?