To fill the role of security officer, our bank may at times arbitrarily appoint an employee from a branch location as the branch security officer. This employee could be a teller, a loan officer, a new accounts rep, or a loan officer who has not received any type of security officer training. I am concerned that the bank is putting employees into a position that they don’t really want to be in and are ill-equipped to handle.
I was recently hired as the Senior Security Officer for the entire bank and would like to recommend that the bank discontinue this practice. Is this a normal practice at other banks and, if so, what type of training do you suggest we provide these “newly elected” security officers?
I am being told I do not need to report to the Board annually on Security. Is this true and, if so, when did that change?
Several years ago there was a formula that was given during some security training which was used to determine how many full time employees you needed in the Security Department. I have been trying to locate this but haven't been able to find it my notes or here on BOL. Can you send me the formula please?
Is a time locking system necessary on a vault door anymore? Our vendor is saying no; they have not sold one since 2009. My thoughts, for security purposes, we need to have one installed on the vault door.
I am looking for an example of a policy or procedure that addresses the employees need to notify the Security Officer if they are going to enter one of the branches during non-business hours, (nights/weekends). Would you have any information regarding this issue? I am having a problem of employees entering without notifying me as Security Officer and if I make an issue of it they will point out that there is nothing in writing. So I really am not looking to reinvent the wheel and would appreciate your guidance.
Can you reduce your chances of having a robbery by conducting a physical risk assessment?
Should Internal Audit have access to the Bank's Security Cameras on
a full time basis?
If the bank has a whistle blower line, who should be
responsible for investigating the complaints?
With regards to keeping all staff members safe from harm, what are the responsibilities or requirements of the security officer when a female employee in a branch is being harassed and threatened by an ex-husband?
Our institution is reviewing procedures for our wire room and call center to respond to inquiries or actual wire transfer requests. Do you have any suggestions?
We operate a small bank yet we experienced losses to criminals from Eastern Europe attacking our account holders. How did they know the information on our account holders and that they banked with our institution?