What is the latest industry standard concerning bait money? An auditor suggests we either eliminate it or use fewer bills. I don't see a reason to make any change.
We would like to give away $20.00/$100.00 gift certificates for our 100 year anniversary that is coming up. It would be a no strings attached drawing. Would we need to do 1099 tax reporting on the winners?
Do we have to perform OFAC screening for Bank Of America Canada? The bank is located in Canada but uses a domestic routing number.
We were thinking about purchasing Pepper Gel for our tellers, but we would wondering before we do; Is this becoming or is it an industry standard with bank security. If it is not, what are your thoughts on arming our employees with pepper spray should they encounter a violent customer intent on doing harm and can not be calmed down?
Yesterday a county probation officer showed up at one of our branches to visit one of our employees, who is apparently now on probation for a minor drug offense. The employee never told us that he was on probation. The probation officer wanted to search the employee’s work area(s) and she claimed that she had the legal right to do so, as terms and conditions of our employee’s probation. The probation officer went all over the branch, wherever our employee might rightly have access. She came in contact with a lot of consumer information and her presence upset all of the other employees. I simply don’t know what to do about this – and the institution’s legal counsel was absolutely of no help. Now we’re considering firing the employee for putting us in this position.