Vendor Guru Q&A - Security

Restricting Access to Employee Account Info

Latest Security - Suspicious Activity Topics

Violation if Teller Shares Info to Police?

11/20/2016

We had an individual come in to open a new account. They had an out of town license, out of town tag on car, out of town address on a Treasury check and wanted cash back. We said no for various reasons and they left. Later a policeman who banks with us came in. The teller told him about the situation and he asked for copy of the license and check (which the teller provided). He ran the license and discovered there were multiple warrants out for arrest of the person. Later our CFO freaked and said the teller violated laws by providing the info to the policeman. I was wondering what laws were broken and if we are opened up for a lawsuit.

Meaning of Aggregated Total on SAR

04/21/2014

I am unsure what to enter when completing the dollar amount involved on a SAR. Does aggregated total mean the amount deposited and the amount withdrawn as one total? An example is a kiting scheme, would I enter the amount of checks deposited from the other bank or the amount of checks written to the other bank or both?

Suspected Money Laundering in the Residential Real Estate Industry: An Assessment Based Upon Suspicious Activity Report Filing Analysis

04/02/2013

FinCEN conducted an assessment of SAR reports on money laundering involving the residential real estate industry.

Identifying and Reporting Suspicious Transactions for Introducing and Clearing Broker-Dealers

02/21/2013

By FinCEN Office of Regulatory Policy

Preparing Your Annual Security Program Report

01/07/2013

by Dana Turner, BOL Guru
Guru Bios

Overview

Time Frame for Filing a New SAR after the Original

03/19/2012

In suspicious activity reporting, how long after the original SAR is filed should the bank track and try to connect to that ring before filing a new SAR. Updates or amendments to SAR's filed in the past seem to diminish the value of the information if we are updating reports from sometimes years in the past.

Training Materials for USA Patriot Act

08/22/2011

I'm new to BankersOnline.com and also to compliance. I am trying to find some training materials relating to the USA Patriot Act that I could potentially use as a model for staff training at our bank. Can you point me in the right direction?

SAR Filing Timelines

01/31/2011

SARs must be filed within how many days of detecting a suspicious activity?

Reporting Insider Fraud

09/27/2010

What/where does one report insider banking fraud that includes the vice president, producing fraudulent checks with wrong routing numbers, and handing out wrong direct deposit forms?

Suspicious Activity Investigation Recordkeeping

03/22/2010

When an investigation into alleged suspicious activity by a customer is determined not to be suspicious, how long must the records be kept?

Premium Content View All

CTR and SAR Thresholds

House legislation proposing dropping the mandatory reporting thresholds would reduce the burden for financial institutions, lowering the number of suspicious transactions banks have to report to re

BSA: When You Can't File Electronically

Beginning March 31, 2013, financial institutions were required to comply with FinCEN's mandatory electronic filing of Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs).

Business Man deposits a large check

06/16/2019

A local business owner posted this on a social media website. “ As a business account I was told by the teller not to come in just before closing as the teller had too much to do at closing time.” What should we do now?

Handling Difficult People

06/09/2019

I had to handle a problem today with a loan customer. Our drive-up window doesn’t handle certain transactions to speed up the line. Last night he tried to pay off a loan at the drive-up that resulted in our teller refusing the transaction. He became extremely angry that he couldn’t perform the payoff until today.

Reg E investigations: best steps

06/02/2019

Is there a procedure that Reg E says we must follow to investigate a claim?

Customer education helps prevent wire fraud

06/02/2019

What is the most common gap in banks’ wire transfer fraud prevention programs?

Handling Difficult People

06/02/2019

We use challenge questions when we don’t know the account holder on the telephone. Today a customer went wild yelling at our call center person for asking to many questions. We tried to explain that it was for his protection, he began to swear at us. I had the teller hang-up the phone could we have handled this better?

Latest Top Stories View All

Security Training View All

07/23/2019

25 Critical Mistakes a Smart Institution NEVER Makes “Updated”

presented by Barry Thompson

11/05/2019 to 11/06/2019

2019 Lending Compliance Triage

03/03/2020 to 03/04/2020

2020 BSA/AML Top Gun Conference

Scottsdale, AZ

Deception for Dollars: Social engineering your staff and Call Center

This fast-moving program on preventing losses will focus on the information identity thieves have before they call you when trying to obtain information or financial rewards. This webinar will discuss actual attacks used against financial institutions.

Detecting and Mitigating Skimming Fraud Losses

How do you reduce skimming-related losses? By having properly trained frontline staff members who know what to look for to detect and mitigate skimming fraud losses.

Beginning Security Officers - Steps for Success

You'll learn about the foundations of a successful security program, including building a security team, communicating with management and board members, working with law enforcement and peers, and much more!