Several years ago there was a formula that was given during some security training which was used to determine how many full time employees you needed in the Security Department. I have been trying to locate this but haven't been able to find it my notes or here on BOL. Can you send me the formula please?
We are thinking of posting No Guns/No Hats/No Hoods signs at our locations. To handle any customer concerns does anyone have talking points for employees to discuss with customers concerns/complaints?
What can we use to try to help educate customers about warning signs of identity theft?
We are $1.5 billion in assets. Which department is typical to do fingerprinting and ID Theft/ Red Flags?
In the event someone attempted identity theft at our bank, but we caught it and therefore didn’t suffer a loss, do we not have to file a SAR?
We have a few questions regarding lock box retention. We currently process lock box and are going to change our processing methods to electronic. We wanted to know what the retention is on keeping the envelopes, checks and documentation once scanned and saved?
I have a corporate check that was counterfeited. There are two maker's signatures -- one of the signers is no longer with the company. Can any authorized signer complete the Affidavit of Forgery? It has always been my understand that the person whose signature was forged must complete the Affidavit.
Has the Fed’s new rule done anything about using mobile deposits to “double deposit” a check?
Is a time locking system necessary on a vault door anymore? Our vendor is saying no; they have not sold one since 2009. My thoughts, for security purposes, we need to have one installed on the vault door.
One of our customers had an account takeover. We called the RDFIs and sent reversals, but we got them all back unpaid. What happened?