Latest Security Topics

Top administration should not assume that because they don't hear any complaints, that all their depositors are happy.

What Did You Say ?

LISTENING IS THE KEY TO CUSTOMER SATISFACTION
We've talked before about having a caring attitude toward our customers and fellow employees.

There is an old saying about bankers that goes something like:

"Charge 'em six percent, pay 'em three,

In the office by nine, on the golf course by three"

A few months ago, we reported on the fact that ATM's were being installed in post offices in the state of Washington. Soon there were more post office ATM installations in other states.

$3,000 RULE GIVES US MORE AMMUNITION

Drugs kill.

Drugs will destroy a body-a family-a society-a nation.

In the July 9th issue of U.S.NEWS AND WORLD REPORT is an article titled "All The Best-The meaning of excellence in America today."

I was talking the other day to someone who, like me, has left the banking industry after many years for another area of employment. But for a much different reason.

A telecommunications device for the deaf (TDD) has been installed at the Dominion Bank in Nashville. It includes a computer terminal, a typewriter and a telephone.

In an article in the American Banker May 8,1990, Ann Richards, Treasurer for the state of Texas, talked about how things were done before she instituted electronic funds capability.

The teller at the deposit window of the bank sharply reprimanded a man because he had neither filled out a deposit slip nor put his loose silver in the special little rolls of specified amounts.