Most Popular Technology Content
Communicating Change to Business Mobile Customers
12/12/2015
We need to communicate a change to our Business Mobile Banking customers. Is it permissible to send these customers (approx. 450 relationships) a text message to their cell phones with a link to the product change description without getting their express consent?
Social Media Written Policy and Procedures
11/15/2015
Do all banks need a social media department with written policy and procedures?
Meaning of Initials EDP
10/18/2015
What do the initials EDP stand for?
Written Statement of Unauthorized Debit-Return Fee
10/11/2015
When filing a written statement of unauthorized debit, can a financial institution charge you a return fee to process an ach that came from an account?
Charge for Electronic Statements
09/27/2015
If a customer has electronic statements, is the bank obligated to provide, at no charge, a printed statement to the customer upon their request?
