Looking for standards as they may apply to primary doors going into a branch office. I base the primary door used as the one most visible. Other doors such as rear or side doors should not be used except for emergency.
When a customer reports an error or unauthorized card transaction on their account before it is actually posted (pending transaction) are we obligated under Reg E to begin the investigation process with regard to provisional credit within 10 days? We see that only about 40-50 percent of these pending claims actually post.
Where can I find some detailed information on e-banking?
If a member is signed up for eStatements and the email notices bounce back for whatever reason do we have to deactivate the eStatement enrollment? Does it mean that we are not able to reach the member similar to returned mail statements?
What are the disadvantages of eBanking?