Most Popular Technology Content
VISA Business Debit Card Dispute Requirements
06/03/2013
Business debit card customers do not fall under the Reg E dispute requirements but I understand they do have the same dispute rights under the VISA Rules - no liability for unauthorized transactions if reported within the required time frame of within 60 days after the statement with the unauthorized transaction. Can you direct me to the section in the VISA Rules that states that?
Banking Third Party Payment Processors
05/27/2013
How do you suggest my institution safely bank third party payment processors?
Reg E Denying Claim if Not Counterfeit Situation
05/27/2013
A customer files a claim after two months of unauthorized ATM withdrawals. The customer has possession of card, states never disclosed PIN. Withdrawals made on same days as other legitimate debit activity, withdrawals $20 - $200, ATMs w/in half mile of customer's home (customer used same ATMs in past). This is not a counterfeit situation because the customer states that her boyfriend took the card/PIN and made withdrawals and put the card back in her wallet. (High suspicion here that customer colluded, gave card/PIN to boyfriend). Under Reg E, can this claim be denied based on this evidence?
Both owners Sign App for DDA Joint Account?
05/27/2013
When having a client complete an application for a Debit MasterCard for a joint owner DDA account is it necessary to have both owners sign the application if only one owner is receiving the card? Or can only the co-owner receiving the card sign the application?
Model Disclosure for Check 21
05/20/2013
Could we use your model disclosure for Check 21 to use at our institution?