Most Popular Technology Content
Third Party Payment Processors
06/03/2013
My institution banks third party payment processors. What should I be looking for when conducting BSA/AML transaction monitoring?
Banking Third Party Payment Processors
05/27/2013
How do you suggest my institution safely bank third party payment processors?
Reg E Denying Claim if Not Counterfeit Situation
05/27/2013
A customer files a claim after two months of unauthorized ATM withdrawals. The customer has possession of card, states never disclosed PIN. Withdrawals made on same days as other legitimate debit activity, withdrawals $20 - $200, ATMs w/in half mile of customer's home (customer used same ATMs in past). This is not a counterfeit situation because the customer states that her boyfriend took the card/PIN and made withdrawals and put the card back in her wallet. (High suspicion here that customer colluded, gave card/PIN to boyfriend). Under Reg E, can this claim be denied based on this evidence?
Both owners Sign App for DDA Joint Account?
05/27/2013
When having a client complete an application for a Debit MasterCard for a joint owner DDA account is it necessary to have both owners sign the application if only one owner is receiving the card? Or can only the co-owner receiving the card sign the application?
Model Disclosure for Check 21
05/20/2013
Could we use your model disclosure for Check 21 to use at our institution?