Are email notices better than paper notices?
How do banks follow up on exceptions when staff are not able to print and mail paper notices?
Can you provide a brief overview of E-SIGN's demonstrable consent and how this should be on our website?
I am struggling to find vendors that offer responsive website design, and use a CMS that would be secure for the banking industry. We are a Fiserv bank and Fiserv is an option. I've talked with several web design companies in the St. Louis market, but they all recommend building with WordPress, which is probably not the most secure option. I am looking for
some referrals for vendors that build websites for banks or credit unions.
We are now scanning all of our deposit and loan documents for our customers. Is there any reason to "block" our lenders from viewing all the documents - such as a drivers license? Currently our lenders are blocked from viewing all deposit documents as well as CIF documents - signature cards, resolutions, trusts, drivers license, etc. Our lenders are required to capture the information from the drivers license when completing the loan application. I can remember back when we had loan files that we weren't allowed to keep a copy of the DL in the file. But now that they are scanned, do they need to be "blocked" from certain employees for viewing?
REG E- If provisional credit was provided to a customer and the merchant later credits the customer, is there a 5 business day window before provisional can be reversed?