The term "e-banking" is what I need help with. What is the definition of "e-banking"? Our bank offers on-line banking, however, accounts cannot be opened on line, only transactions. The paperwork is done either in-person or by mail. Is this true "e-banking"?
Does the Bank have a responsibility to file a SAR on those individuals who attempt to "hack" into our computer system? If so, what if we do not have much information on them to complete the SAR with?
I have installed the BlackIce Firewall on our internet PC at the bank. Yesterday it detected an intruder and successfully blocked them. It gave me their IP address but no other information was available. I have reported it to the President, what else should I do? Do I need to call the FDIC or just document that it happened? BlackIce provides a way to see where it came from and all it told me was Asian-Pacific origin. This is a new process for us and has me somewhat on edge.