Is E-SIGN required in order to get the information needed for a 1003 mortgage loan application?
I know this is a basic question but can someone explain stop payments that are subject to Reg E?
What are the rules on e-statement notification bounce-backs? If there are no specific rules, what best practices can you recommend?
We have a customer who placed an order for a product, the company contacted them to say it no longer had the product, but could make a substitution for a different product at a higher price. The customer agreed and was charged for substitution. No merchandise has been received and the company has refused to refund them. Do we, as the bank, have to just give him his money back? We cannot go through Mastercard now because this is past the 120 days for charge back rights.
If we have a electronic agreement that will be a joint account or obligation, should there be an "I Agree" button for each person?