How do we submit MasterCard debit card disputes if MC wants a signature but REG E won't let us request it of the customer?
To comply with the regulations, we log customer's conversation in a conversation log sheet inside the credit file. This includes telephone conversation and emails printout. Is it necessary to also drop the electronic emails to the correspondence file of the customer?
Is it considered a law violation to close the investigation prior to the extended periods of 45 and 90 days, even when you provisionally credited the client and complied with all the Reg E requirements?
Preparation and determination pay off for Citizens State Bank
If a customer chooses not to opt-in, can the bank deny them a debit card?
Are there any state law caps on ATM fees? If so what states will it apply to?
In regards to ACH credit entries, is it okay to place a client's credit into a holding account if the original account was closed but the client also has other active and open accounts?
We are currently challenged to find a resource that will enable us to comply with the enhanced disclosure requirements (e.g. foreign bank/country fees, taxes) mandated by CFPB for consumer initiated foreign remittances. How are other financial institutions planning to meet this requirement?
A friend received a letter from their banking institution which informed that they would no longer offer debit cards on business accounts because of changes to Dodd-Frank. I am not aware of this. What Regulation is changing?
Is the "Official Interpretations" section of Reg E subpart B Remittance Transfers part of the Reg or just someones interpretation? Section 1005.33(a)-5. i., ii., and iii. Procedures for Resolving Errors. This makes no sense to me to hold the sending bank accountable for something beyond their control. I would think an error such as this would fall under "Extraordinary Circumstances." I have to present this to our President and CFO so your answer on this would be greatly appreciated.