If our ATMs do not except deposits, do we need to post the Availability of Deposits sign on the ATMs?
When denying a customer a debit card, are we required to give them a time frame to reapply?
I remember reading somewhere that, as a guideline, banks should not allow customers to exceed a $3,000 ATM cash withdrawal limit using their ATM or Debit card. Is this accurate?
Our institution sends E-statements to its members. With regard to 12 CFR 205.9(b)(5) and listing the address and telephone number for inquiries, is this required to be directly on the statement, or can we include this within our online banking module or via a message to the member when we send notification that their statement is available?
What is the regulation (if there is one) that explains that a closed account can be reopened should a debit card or EFT/auto debit come through on a customer’s closed account?