Most Popular Technology Content
The OD Fee Opt-in Switch
05/03/2010
With Reg. E, if you opt out and then want to opt in, can you? If you opt in can you later opt out, can you?
Authorized Signers and Reg. E Opt-in Requirements
05/03/2010
Concerning Reg. E and opt-in, should authorized signers, rather than an account owner, on an account be allowed to make the opt-in decision?
Must we send opt-in if we won't charge a fee?
05/03/2010
If it will not be our practice to charge an overdraft fee for a POS transaction or ATM withdrawal, are we required to notify our customers of the opt-in/opt-out choice?
Electronic Delivery of Error Resolutions
04/26/2010
Can someone tell me if there is a requirement to deliver the error resolution jointly with the statement? We are in the process of rolling out e-statements, but due to system limitations, our customers will only be able to view their statement information pulled from our system, and not the error resolution (currently preprinted on the back of the paper statement). We plan to have an error resolution link "in case of errors, please click here" on the page that leads them to their statement. Are we OK on this?
Why Should Customers Opt In?
04/26/2010
Why should customers opt into overdraft protection under Reg E?