We are receiving too many paper checks from other bill pay users. How do we get moved to an electronic format to receive those payments?
If a Reg E claim is approved whether PIN-based or signature-based and we later determine that the transaction in question was completed by the cardholder, can we go back and deny? Claim closed and approved on 7/30/14; we found grounds for denial. The customer reported a purchase as unauthorized but merchandise was shipped to him directly.
Are business VISA debit card disputes covered under Reg E? Are financial institutions obligated to accept claims?
Our credit card provider has a credit card application that is a pdf form. They want us to link it from our website and our customers would fill it out online and then print it out and mail it in to them. The website address for the form is not an https address, only http, which makes me not want my customer to fill it out online. Am I correct in this thinking?
This question is in regards to Reg E. What constitutes proof to deny credit or reverse provisional credit under Reg E when a member files a dispute and claims transactions are unauthorized?