11/13/2016
What type of scanners should we buy/use for imaging our loans?
09/18/2016
Does the new mobile financial services guidance require an investment in new technology?
08/28/2016
We’re not sure we offer any mobile financial services (MFS). Can you give us some examples of what these are?
08/07/2016
What if a prospective vendor refuses to give us the information we require?
01/31/2016
I’ve heard about keylogging- how does it work?
01/12/2015
What are the best marketing/campaign that I can run to encourage our customer to use/transact thru our internet banking platforms?
03/10/2014
Reg E. If a customer claims they are waiting for a refund from a merchant on a debit card claim:
A. for an authorized signature based purchase
B. for an unauthorized signature based purchase,
By what day do we need to give provisional credit based on the day they come in and state they need a refund?
I can't remember if I have heard they must wait 30 days?
04/01/2013
What is the difference between Facsimile Signature vs. Digitized Signature
04/16/2012
Looking for standards as they may apply to primary doors going into a branch office. I base the primary door used as the one most visible. Other doors such as rear or side doors should not be used except for emergency.
08/22/2011
What is hot? It is more than the weather in the country. Mobile Capture seems to be on everyone's mind. Be it Commercial Capture for mobile businesses or consumer capture for the digital native and their on-the-go smart phone world. As a financial institution, do you have a virtual strategy or are you making your technology decisions without a plan or roadmap? Are you making your technology decisions one at a time and then looking back and wondering why things don't integrate or even work they way you expected them to work?