09/20/2020
What are the most common types of loan ticklers?
09/13/2020
What are some drawbacks of core-provided imaging modules?
02/05/2017
Is it possible to automatically clear exceptions as documents are scanned?
12/04/2016
What types of documents can be scanned in using barcodes?
08/24/2009
What are the best procedures and forms to use to resolve an EFT error?
09/24/2007
What are the risks of linking owners and/or authorized signers to a single sign-on within the online banking application? In other words, if a customer is the owner of business #1 and an authorized signer on business #2, what are the risks to the bank if these accounts are both available using a single online banking sign on?
01/15/2007
I am in the process of preparing training materials for Reg E and I reviewed the PowerPoint presentation that I found in the <a href="http://www.bankersonline.com/tools/tools.html#Regulatione">Reg E section of the BOL Tools</a>. It states that a "covered transaction" is one that is "initiated by check". Is this correct? I thought this was a non-covered transaction.
12/04/2006
We provide provisional credit to our cardholders as required by Visa when they file a dispute. Are there any required letters that must be sent to the cardholder during the resolution process?
07/17/2006
I would like to develop an Information Security Compliance Assurance Framework and program for my organization. Could you please suggest some reference sources for the same?
06/19/2006
I need some clarification on a Reg E issue. If we give provisional credit for a dispute, but our bankcard department wants more information from the customer (for example: when they tried to contact merchant), if our dept does not get that information and they say they cannot proceed with an investigation, should I still make sure that the customer has his credit and charge it off to our bankcard dept?