We are considering creating a position to manage information security and possibly business recovery. I'm looking for some guidance on what the level of this position should be, and who it would report to. Should it report to IT? Should it be independent? Should it be a senior level position?
How effective are firewalls at blocking viruses?
What are the information security needs of a bank?Which laws/guidelines deal with information security needs of the bank?What are the steps involved in designing a security policy for a bank?
I am an internal auditor and part of my duties involve performing an Information Technology and Securities Audit. Do you know of any seminars or training courses that might help me gain a better understanding of IT. I have never had any type of formal training on this subject.
I am working with IT to develop electronic security awareness training. The objective is to provide an understanding of the security risks involved with computers, passwords, email, sign ons, etc. I am looking for resource information that I can use to develop the training.
By Barbara E. Hurst, Editor
Can you recommend some pre-packaged Sales and Service Training for tellers and platform sales employees? Any good Web sites to look at on this topic? Have you heard of Service Plus and who publishes this training module?
What do you think of Live Help features that can be added to your Internet site, and how would you staff and manage them? Can the Call Center staff handle this?
Information Security Policy