My Remote Deposit Capture vendor says I need an IRD printer. Is it really true if I use the Federal Reserve Bank for Return Items?
Are Internet Banking and VRU transactions considered EFTs requiring a periodic statement to be sent to a customer each month in which one occurs?
Is there any question whether banks must turn over unused value left in an expired stored value card? Does it matter whether it was reloadable?
Our customers are being charged a fee to convert foreign currency to US dollars when they use an international ATM. This fee is charged by the network and passed on to our customers. Do we need to disclose this fee in our Reg E disclosure?
We provide provisional credit to our cardholders as required by Visa when they file a dispute. Are there any required letters that must be sent to the cardholder during the resolution process?