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Alogent recently created a new spreadsheet that helps bankers calculate the cost of their current exception tracking workflows.

Modern Payments Infrastructure: 1 Platform, 1 API, All Channels
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Operations Tools

Non-Profit Customer Profile


This Non-Profit Customer Profile form allows a bank to build its initial risk profile of a non-profit customer in conformance with BSA requirements, at account opening.

FDIC guidance on extended overdraft fees


This March 2014 newsletter issued by the Kansas City Branch of the FDIC includes an article about the FDIC's view of and concerns about the practice of charging fees when a consumer's deposit account has remained overdrawn for more than a prescribed number of days

Audit Management Workbook


This Excel spreadsheet is a tool for managing audits.

The three tabs to the worksheet are a planning calendar that indicates when audits are scheduled including the projected completion date, who the auditor will be and the date of actual completion. The second tab is an overview of the audit results and the third tab is a compilation of violations found that are tabulated and expressed in pie chart form by type and location. Tab 2 is meant to be used in a management recap report as are the pie charts. This is done automatically in a separate Word file report on the state of the audit program. Write once - read many.

TIN Refusal Rebuttal


If a prospective customer has ever provided "constructive notice" to you of the reasons why it is supposedly within the person's legal right to refuse to provide a Taxpayer Identification Number, d

ATM Checklist


An ATM checklist used primarily for branch and/or compliance staff to conduct periodic reviews of their ATMs. While general in nature, it includes questions on ADA, signage, security and transaction/compliance issues. While it is not network-specific the comment space at the bottom could accommodate any unique needs/features of a particular institution or ATM.

Business - New Account Worksheet


JacFSB has been around BOL a long time. He saw a need for a basic new account worksheet that would help frontline personnel obtain the information necessary to best serve customers.


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