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Operations Tools

Returned Mail - Procedures and Forms

09/01/2007
This is a starter document dealing with Returned Mail. It includes procedures, a change of address form, a verification letter for the customer, a hold mail release and a log to track your returned mail.

Counterfeit Note Receipt

07/01/2007
This form provides a customer receipt and detailed information about the transaction when counterfeit currency is confiscated from a deposit.

New Branch Checklist

06/01/2006
The New Branch Project Log is a checklist defining duties to be completed by your executive level: Marketing, Human Resources, Operations, Facilities and more.

BSA/AML/OFAC Board Training

02/01/2006
Bank Secrecy Act/Anti-Money Laundering and OFAC PowerPoints to train your board of directors. There are two versions so that you can choose between more or less detail in the slides.

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