Modern Payments Infrastructure: 1 Platform, 1 API, All Channels
Is it time for a solution refresh? Legacy processes can’t always keep up. Ask yourself these questions to assess your payments modernization goals and explore the benefits of a single platform for all Day 1 and Day 2 processing.
Suspicious Activity Investigative Report Form07/10/2008
Whether or not a SAR is filed after suspicious activity, information must be gathered, reviewed and retained for future review. This form is designed to help for this..
BSA PowerPoint Training07/01/2008
BSA training in six different PowerPoint files so that it maybe customized to responsibilities.
Overdraft Income Tracking Spreadsheet07/01/2008
This Excel document will assist in tracking NSF income, waived fees and losses.
New Account Compliance Checklist05/09/2008
A guide/checklist to regulatory requirements for various deposit products. This could be used for Quality Control, audit and training. for anyone in New Accounts.
Audit Extension Guide and Request Form02/01/2008
After an audit there is a process of correcting errors. At times there are deadlines set, but extensions are needed to accomplish the task. This helps formalize the process so that corrective action is timely and high-risk issues do not go on uncorrected and making a problem worse.
Hold Mail Request & Tracking Form12/01/2007
This is a request form from a customer that all mail be held and to document the customer's awareness of their responsibilities.
Returned Mail - Procedures and Forms09/01/2007
This is a starter document dealing with Returned Mail. It includes procedures, a change of address form, a verification letter for the customer, a hold mail release and a log to track your returned mail.
Red Flag Training Games08/01/2007
These are Red Flag games to spice up training. This includes the Scrambler (find a word) and a Crossword Puzzle. There is also an Excel-based Red Flag Jeopardy game.
Counterfeit Note Receipt07/01/2007
This form provides a customer receipt and detailed information about the transaction when counterfeit currency is confiscated from a deposit.
Cash Difference Report05/18/2007
This form will assist tellers in researching cash differences quickly and thoroughly.
Overdraft Program Advertising Matrix10/01/2006
A one-page matrix to assist in your overdraft protection program advertising.
Risk Assessment Matrix09/01/2006
There are 17 documents to this Risk Management Program, starting with a policy and with documents to assess and evaluate risk.
Risk Analysis Checklist for BSA and AML09/01/2006
AML risk analysis questions for individual relationships.
New Branch Checklist06/01/2006
The New Branch Project Log is a checklist defining duties to be completed by your executive level: Marketing, Human Resources, Operations, Facilities and more.
Merchant Check Capture - Vendor Due Diligence Evaluation05/01/2006
A checklist for evaluation of Merchant Check Capture vendors and their product offerings.
Ethics Training for the Board and Senior Management04/01/2006
Ethics PowerPoint training for the board and senior management on topics including RESPA Section 8, Code of Conduct and Conflicts of Interest and the Bank Bribery Act.
Community Banker's Guide to Hispanic Marketing02/01/2006
An excellent overview of the diverse, but often overlooked, Hispanic market and possible solutions to marketing to Hispanics.
BSA/AML/OFAC Board Training02/01/2006
Bank Secrecy Act/Anti-Money Laundering and OFAC PowerPoints to train your board of directors. There are two versions so that you can choose between more or less detail in the slides.
Risk Rating Customers02/01/2006
PowerPoint on risk rating customers.
Images of Katrina PowerPoint10/01/2005
Katrina photos that may be used for flood, disaster recovery or other training.