Operations Tools

Functionality Checklist for Image Exchange Solutions

01/15/2005

Checklist of functionality desired for Check 21, vendor due diligence.

I.D. Verification - PLEASE

01/15/2005

P.L.E.A.S.E. is an acronym for ID verification.

Overdraft Protection Tools

01/15/2005

3 tools developed for use with overdraft protection products: a matrix that analyzes the applicability of Regs E and Z to the product, a repayment plan agreement for commercial account overdrafts, and an installment repayment plan agreement for consumer customers.

Authorization to Close Account

01/15/2005

Two versions of a form to close a deposit account.

Business Day Definitions

01/15/2005

A chart depicting different regulatory definitions of "business day."

Business Debit Card Agreement

01/15/2005

Sample Business Debit Card Agreement.

Death Notification Procedures and Form

01/15/2005

A form for information and a procedures template when the bank is made aware of a deceased customer.

Check 21 Model Disclosure

01/15/2005

Model form for a customer notice about substitute checks.

ACH Policy

01/15/2005

ACH Policy template.

Account Opening Worksheet

01/15/2005

New accounts worksheet developed for accounts opened when the applicant is not present in person or all signers are not present.

Investment Policy (sample)

01/15/2005

Sample Bank Investment Policy.

Safe Deposit Policy & Procedure

01/15/2005

Safe deposit policy and procedure template.

Advertising Policy and Procedures (Sample)

01/15/2005

Advertising policy and review procedures.

Branch Security Review Checklist

01/15/2005

Security review checklists for branches.

Check 21 Claim Form

01/15/2005

Forms to assist customers in filing Expedited Recredit and other claims under Check 21 rules.

Consumer Report Authorization for Authorized Signers on Business Accounts

01/15/2005

The FCRA restricts when credit reports may be obtained. This form assist with the problem as to authorized signers on accounts.

Dormant Accounts Audit Program

01/15/2005

A 10-step Dormant Account audit list.

Lobby Notice Requirements Chart

01/15/2005

Chart of required lobby signage.

OFAC- Potential Hit Analysis Spreadsheet Sample

01/15/2005

This is a spreadsheet for use in analyzing and documenting potential OFAC hits.

Bank of Blunders

01/15/2005

This is a role-playing game for compliance training.