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Returned Mail - Procedures and Forms

09/01/2007
This is a starter document dealing with Returned Mail. It includes procedures, a change of address form, a verification letter for the customer, a hold mail release and a log to track your returned mail.

Counterfeit Note Receipt

07/01/2007
This form provides a customer receipt and detailed information about the transaction when counterfeit currency is confiscated from a deposit.

CERCLA - A Lender's Primer

05/01/2007
This is a compliance quickie for training lenders, in the basic requirements of CERCLA, the Comprehensive Environmental Response, Compensation, and Liability Act.

Regulation Z Training

10/01/2006

BOL User Marcia Baker is from the Hillsboro Bank. She is also active in compliance as she is a director of a local compliance association. Marcia has used many tools from BOL, but didn't find Reg.

New Branch Checklist

06/01/2006
The New Branch Project Log is a checklist defining duties to be completed by your executive level: Marketing, Human Resources, Operations, Facilities and more.

Audit Sampler

03/01/2006
To give your audits statistical validity you must have a method of determining the sample. This Excel spreadsheet will give your findings a 90 percent accuracy rate based on the number of items reviewed and the interval of the items selected.

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