Banker's Toolbox Releases Innovative New Business Intelligence Solution —
Banker's Toolbox, Inc., the leader in Bank Secrecy Act anti-money laundering compliance solutions, has launched innovative business intelligence software called Relationship Manager. Relationship Manager is a revolutionary tool that can utilize an institution's investment in BSA/AML transaction monitoring to address the challenges of cross-sell and retention. It scans an institution's transactional data to detect patterns that indicate cross-sell or retention opportunities as they occur, giving financial institutions a competitive advantage. (Read more.)
FTC refunds $88M to mobile cramming victims
The Federal Trade Commission has announced it is providing over $88 million in refunds to more than 2.7 million AT&T customers who had third-party charges added to their mobile bills without their consent, a tactic known as "mobile cramming." The refunds to consumers relate to 2014 settlements with AT&T, and Tatto and Acquinty, the companies behind two of the cramming schemes. According to the complaint filed by the Commission, AT&T placed unauthorized third-party charges on its customers' phone bills, usually in amounts of $9.99 per month, for ringtones and text message subscriptions containing love tips, horoscopes, and "fun facts." The FTC alleged that AT&T kept at least 35 percent of the charges it imposed on its customers. Through the FTC"s refund program, nearly 2.5 million current AT&T customers will receive a credit on their bill within the next 75 days, and more than 300,000 former customers will receive a check. The average refund amount is $31.