FTC tips for businesses impersonated in phishing scams

The Federal Trade Commission notes that consumers are not the only ones harmed by phishing scams. It’s not just a problem for computer users, but also for the businesses that the scammers are impersonating. And people who have been scammed may look to impersonated businesses for help. The Commission has released tips and a video for businesses on how to respond if they are impersonated as part of a phishing scam. Among the steps businesses should take are notifying customers as soon as possible through social media, email or letters; contacting law enforcement; providing resources for affected consumers; and reviewing the company’s security practices.