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Changes to FDIC post-exam survey process
In FIL-50-2019 the FDIC is notifying FDIC-supervised financial institutions that the Office of the Ombudsman, which is independent of the supervisory process, reports directly to the FDIC Chairman's office, and is a confidential resource for banks, is now administering the Post-Examination Survey process.
The Office of the Ombudsman will:
- Assume responsibility for soliciting Survey responses effective October 1, 2019;
- Send notice that the Survey will accompany the Report of Examination;
- Provide a reminder to encourage participation in the Survey; and
- Serve as the contact point for banks regarding the Survey and follow-up requests.