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Exception Tracking Spreadsheet (TicklerTrax™)
Downloaded by more than 1,000 bankers. Free Excel spreadsheet to help you track missing and expiring documents for credit and loans, deposits, trusts, and more. Visualize your exception data in interactive charts and graphs. Provided by bank technology vendor, AccuSystems. Download TicklerTrax for free.

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Western Union refunds on the way

The Federal Trade Commission reported yesterday that $147 million is being mailed to 33,000 consumers in the second distribution of refunds resulting from the law enforcement actions brought against Western Union in 2017 by the FTC, the Department of Justice, and the Postal Inspection Service. Affected consumers are receiving compensation for 100 percent of their verified losses.

The FTC’s 2017 complaint against Western Union alleged that for many years, Western Union was aware that fraudsters around the world used the company’s money transfer system to bilk consumers, and that some Western Union agents were complicit in the frauds. The complaint alleged that Western Union failed to put in place effective anti-fraud policies and procedures and to act promptly against problem agents.

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