Exception Tracking Spreadsheet (TicklerTrax™)
Downloaded by more than 1,000 bankers. Free Excel spreadsheet to help you track missing and expiring documents for credit and loans, deposits, trusts, and more. Visualize your exception data in interactive charts and graphs. Provided by bank technology vendor, AccuSystems. Download TicklerTrax for free.
CFPB files lawsuit for TSR violations
The Bureau has filed a complaint against DMB Financial, LLC (DMB), headquartered in Beverly, Massachusetts, that alleges DMB violated the Telemarketing Sales Rule (TSR) and the Consumer Financial Protection Act of 2010 (CFPA) in connection with its debt-settlement and debt-relief services by requesting and receiving fees before it performed its promised services and before consumers started payments under any debt settlement. The Bureau also alleges that, after settling individual debts, DMB collected fees based on increased debt amounts after enrollment rather than the amount of each debt at the time of enrollment.
The Bureau's complaint requests that the court permanently enjoin DMB from future violations, provide additional injunctive relief, order DMB to pay redress to harmed consumers and to disgorge ill-gotten gains, and impose civil money penalties on DMB.