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Exception Tracking Spreadsheet (TicklerTrax™)
Downloaded by more than 1,000 bankers. Free Excel spreadsheet to help you track missing and expiring documents for credit and loans, deposits, trusts, and more. Visualize your exception data in interactive charts and graphs. Provided by bank technology vendor, AccuSystems. Download TicklerTrax for free.

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CFPB explains FDCPA rule

The CFPB has posted information for consumers on understanding its Debt Collection Rule. The Fair Debt Collection Practices Act makes it illegal for debt collectors to harass or threaten debtors when trying to collect on a debt. On November 30, 2021, the CFPB’s new Debt Collection Rule became effective. This rule clarifies how debt collectors can communicate with debtors, including what information they’re required to provide at the outset of collection about the debt, a debtor's rights in debt collection, and how a consumer can exercise those rights.

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