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Exception Tracking Spreadsheet (TicklerTrax™)
Downloaded by more than 1,000 bankers. Free Excel spreadsheet to help you track missing and expiring documents for credit and loans, deposits, trusts, and more. Visualize your exception data in interactive charts and graphs. Provided by bank technology vendor, AccuSystems. Download TicklerTrax for free.

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FDIC Consumer Compliance Supervisory Highlights

The FDIC has posted its Spring 2022 Consumer Compliance Supervisory Highlights, This issue includes observations during 2021:

  • A description of the most frequently cited violations and other consumer compliance examination observations, which focused on
    • Regulation E—Liability protections for a consumer deceived into giving authorization credentials
    • Automated overdraft programs—Conversion from static limit to dynamic limit
    • Re-presentment of unpaid transactions—Heightened risk for Section 5 (UDAP) violations
    • Fair lending
  • Information on regulatory developments;
  • A summary of consumer compliance resources and information available to financial institutions; and
  • An overview of consumer complaint trends.

Consumer Compliance Supervisory Highlights features articles of interest to the banking industry. Its purpose is to enhance transparency regarding the FDIC’s consumer compliance supervisory activities and provide a high-level overview of consumer compliance issues identified through the FDIC’s supervision of state non-member banks and thrifts. Topics include supervisory observations related to consumer protection laws, examples of practices that may be useful to institutions in mitigating risks, regulatory developments, consumer compliance resources, and an overview of consumer complaint trends.

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