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Exception Tracking Spreadsheet (TicklerTrax™)
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FDIC updates Consumer Compliance Exam Manual

The FDIC has announced the November 2022 update of its Consumer Compliance Examination Manual (CEM). The CEM provides supervisory information regarding consumer compliance examinations, Community Reinvestment Act performance evaluations, and other supervisory activities. It includes supervisory policies and examination procedures for evaluating financial institutions’ compliance with federal consumer protection laws and regulations. The CEM is designed to promote consistency and efficiency in the examination process and compliance with applicable laws and regulations. Financial institutions can use the CEM to obtain more information about the FDIC’s examination process.

The November updates affected the following sections of the CEM:

  • SOURCE Violation Codes (II-14.1): This chapter was updated to reflect changes to the FDIC’s Part 328 (Advertisement of Membership) and add an abusive violation code under Section 1036 of the Dodd-Frank Wall Street Reform and Consumer Protection Act.
  • Sample Letter for Pre-Examination Packet (III-1.1): This chapter was updated with a revised hyperlink to the Consumer Compliance Examination Manual and includes routine changes.
  • Overdraft Payment Programs (V-14.1): This chapter was updated to improve the citations referenced in it.
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