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BOL Learning Connect On-Demand Programs

ALL ON-DEMAND WEBINARS

Recorded on November 13, 2018
 

Investigating Unauthorized EFT Activity

Investigating Unauthorized EFT Activity

Join us to get into the “down and dirty” of investigations! Regulation E requires that institutions perform an investigation if a consumer makes a claim of an error, such as unauthorized debit activity.

Recorded on November 08, 2018
 

The Marijuana Banking Dilemma

The Marijuana Banking Dilemma

This program takes a deep, hard look at the risks and rewards, the practical challenges of truly avoiding banking MRBs, as well as the challenges of embracing them.

Recorded on November 07, 2018
 

Escrow Accounts A to Z

Escrow Accounts A to Z

When the escrow rules were changed about seven years ago some banks wanted nothing to do with them and said they would stop offering certain products rather than manage escrow accounts.

Recorded on November 06, 2018
 

Common Issues and Errors with Living Trust Accounts

Recorded on October 31, 2018
 

A Banker's Responsibility for Fair Credit Reporting Act Compliance

Recorded on October 30, 2018
 

Offloading Undesirable Customers

Offloading Undesirable Customers

Rude, obnoxious customers -- who needs them?! Customers who are so high maintenance that maintaining their accounts is a bad business decision -- why do you want them?

Recorded on October 18, 2018
 

Mastercard & Reg E Error Resolution

Mastercard & Reg E Error Resolution

In April 2016 Mastercard reorganized all of its chargeback codes into four major categories, Authorization-related chargebacks, Cardholder dispute chargebacks, Fraud-related chargebacks and Point-of-Interaction errors.

Recorded on October 11, 2018
 

VISA and Reg E Error Resolution

VISA and Reg E Error Resolution

VISA recategorized its chargeback reason codes in April 2018. These changes could impact your Reg E investigation processes as well as non-reg E related disputes.

Recorded on October 09, 2018
 

Alert! The New SAR is Out

Alert! The New SAR is Out

It’s FinCEN’s latest attempt to make SAR data more useful for law enforcement and analysis, and it’s been in the works for well over a year.

Recorded on September 27, 2018
 

Implementing the Partial HMDA Exemptions - Get the Details

Implementing the Partial HMDA Exemptions - Get the Details

This webinar will review everything you need to know about these partial exemptions and it’s appropriate for everyone who needs to understand this change: lending and operations staff, compliance officers, auditors, and examiners.

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