Join us to get into the “down and dirty” of investigations!
Regulation E requires that institutions perform an investigation if a consumer makes a claim of an error, such as unauthorized debit activity.
The Fair Credit Reporting Act (FCRA) has been around since the 1970s. The law was fairly straight forward for many years. The Fair and Accurate Credit Transaction Act (FACTA), which became law on December 4, 2003, revised the FCRA.
In April 2016 Mastercard reorganized all of its chargeback codes into four major categories, Authorization-related chargebacks, Cardholder dispute chargebacks, Fraud-related chargebacks and Point-of-Interaction errors.
This webinar will review everything you need to know about these partial exemptions and it’s appropriate for everyone who needs to understand this change: lending and operations staff, compliance officers, auditors, and examiners.