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On-Demand Webinars about Branches and Frontline

Recorded on October 14, 2021
 

Understanding Reg E Claims

Understanding Reg E Claims

Don’t you get mad when a customer makes a stupid choice to EFT money, then wants to make a claim so they can get that money back from the bank.

Recorded on September 21, 2021
 

When your Customer Dies

When your Customer Dies

When your customer passes away, family members left behind often know they need to do something about deposit accounts and other banking relationships of the decedent, but don’t know what they can and cannot do with them or with checks payable to the

Recorded on September 16, 2021
 

Know Your Sweepstakes, Contests and Lotteries

Recorded on August 17, 2021
 

Top 25 Safe Deposit Legal & Compliance Issues

Top 25 Safe Deposit Legal & Compliance Issues

Questions regarding deceased renters, payable-on-death clause, living trusts, court orders, Servicemembers Civil Relief Act, USA Patriot Act, Suspicious Activity Reports, power of attorneys, Americans with Disabilities Act, past due boxes, abandoned

Recorded on August 05, 2021
 

Reg E Guidance & Violations Explained

Reg E Guidance & Violations Explained

On June 4 the CFPB released a set of 8 FAQs to answer common questions about Electronic Funds Transfers and Reg E. This one-hour webinar will explain these 8 FAQs and the most important question of WHY these, and why now.

Recorded on July 27, 2021
 

Stop That Payment!

Stop That Payment!

Your customer is frantic! It’s Monday morning, and he wants your bank not to honor a payment he initiated from his account over the weekend.

Recorded on July 22, 2021
 

BSA Officer Annual Training 2021

Recorded on July 20, 2021
 

A-Z of Reg B

A-Z of Reg B

Your lenders and loan interviewers need to be intimately familiar with Reg B and the Equal Credit Opportunity Act’s requirements. Why? Because if they don’t know the reg and the requirements, they are quite likely to violate them.

Recorded on June 22, 2021
 

Insights, PS Ep.1, CFPB and e-Signage

Insights, PS Ep.1, CFPB and e-Signage

Insights PS is an innovative discussion of compliance hot topics. The “PS” stands for Problems and Solutions, and that we have more PostScript discussion to add to the topic.

Recorded on May 18, 2021
 

Regulation CC: Check Collection

Regulation CC: Check Collection

Regulation CC includes rules on check collection and the relationships between depository institutions that provide for collection, presentation, and return of checks.

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