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Upcoming Live Webinars about Compliance Management and Auditing

ThursdayOctober 28, 2021
 

Dealing with Subpoenas

Dealing with Subpoenas

Subpoena? Don’t freak out! When you receive a subpoena or other legal process, you need to methodically move through a framework for analysis that will aid you in determining what you need to do and how to do it.

TuesdayDecember 14, 2021
 

Revocable Trust Accounts

Revocable Trust Accounts

This program is for every banker who has suffered headaches due to customers having no clue what they can and cannot do with their living trusts. .

On-Demand Webinars about Compliance Management and Auditing

Recorded on August 28, 2013
 

Understanding and Implementing the New ACH Security Framework Rule

Recorded on July 23, 2013
 

Commercial Lending and Regulatory Compliance - Making it Work

Recorded on June 18, 2012
 

How to Build a Fair Lending Training System

How to Build a Fair Lending Training System

Fair lending violations are getting a lot of attention from examiners and from the Department of Justice. Violations can be very expensive and the damage to the reputation of the financial institution can be devastating.

Recorded on November 30, 2011
 

Handling Complaints and Inquiries

Handling Complaints and Inquiries

It is well documented that it is easier to retain customers today than replace them tomorrow. What reactions do you get when you notify customers of an increased fee? These reactions are a barometer of customer satisfaction.

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