Nobody wants compliance mistakes but when they are tolerable and in moderation, you grow, you learn from them and that leads to improvement and survival in a tough world of compliance and banking.
Mistakes happen. Even strong compliance programs can have a slip-up, and you may find your bank has wrongfully disclosed the Annual Percentage Rate (on a loan) or the Annual Percentage Yield (for a deposit product).
On-Demand Webinars about Compliance Management and Auditing
That is what the CFPB fined nine mortgage lenders in in less than a four-month span in 2020 for false advertising. If one of your hats means you produce, audit, review, or answer to the advertisements your bank uses, this webinar is for
Recorded on June 02, 2022
Flood 101 – Facts to Keep You Afloat in Deep Waters
Flood compliance is intimidating. So many rules, so many details, so many fines! Examiners always pay great attention to flood compliance, because more often than not, they find violations… and one problem can sink into several penalties.
In March 2022 the CFPB announced it would be targeting unfair discrimination in consumer finance. You have likely heard and may have even said, “there is no fair lending equivalent for deposits.” Well – now there is.
Is fair lending an important issue? When President Biden took office, he emphasized fair and equal treatment and that included many fields, mortgage lending included. The OCC’s Acting Comptroller Michael Hsu has echoed these same sentiments.
Recorded on May 09, 2022
Opening Deposit Accounts Online—CIP, CDD, Compliance and Ris
Whether it’s a bookkeeper struggling with gambling addiction or a teller dealing with crushing credit card debt, sometimes the only way out is to take advantage of lax internal controls and start accessing unsuspecting customer accounts for easy cash
Recorded on March 24, 2022
15 Errors to Avoid When Conducting Internal Investigations
Internal fraud can cost financial institutions unrecoverable money and time. When the embezzler hasn’t been identified, emotions run high! Investigations launched in panic with the wrong leaders may cause unexpected complications.
Recorded on March 17, 2022
Updated CDD/EDD expectations for ATM owners, charities and N
There is a regulatory expectation to perform customer due diligence (CDD) on all high risk customers such as independent ATM owners, non-profit organizations (NPOs) and politically exposed persons (PEPs).
One banker commented “Reg E hasn’t changed, so what’s to learn?” While the Reg itself and the commentary haven’t changed, interpretations of who is a financial institution, what is an error and who has to investigate those errors have.