Paraphrased, here is what one circuit court said, “consumers are protected from a company’s deception, even if they never actually read its disclosures.” The world of compliance is different when you consider UDAAP whether with one or two “A’s”.
Without the assistance of an "official staff commentary," understanding HUD's Reg. X, RESPA, is like going on a treasure hunt without the map. Performing a compliance audit for RESPA can be filled with trap doors and snares.
Have you evaluated your customer awareness program? The FFIEC authentication guidance issued several years ago tells us "Financial institutions have made, and should continue to make, efforts to educate their customers.
We'll discuss the provisions that affect non-credit card plans. If you don't offer credit cards, this is the session for you. How will all these changes affect your institution? What is effective when?
This webinar will follow the loan disclosure process from beginning to end and map out how E-SIGN can align with the workflow, giving you all the information you need in order to plan for low risk e-delivery or to review e-delivery systems already in
Your collection program can influence your CRA rating in more than one way as well. Collections is ripe for fair lending risks. You must ensure that all customers are treated equally. We'll discuss how to do that.
The program is designed for personnel within a financial institution who may be involved in decisions regarding setoffs, as well as the process of completing the remedy of setoff, including loan officers, operations officers, legal counsel, and compl