Nobody wants compliance mistakes but when they are tolerable and in moderation, you grow, you learn from them and that leads to improvement and survival in a tough world of compliance and banking.
“Keeping up” is the most common training goal for compliance and lending personnel. Since the late 1960’s, the steady stream of new consumer laws and regulations has been continuously supplemented by revisions of previously issued regulations.
ThursdayMay 23, 2024
APY and APR Accuracy (Bonus! Using the FFIEC Calculator on T
Mistakes happen. Even strong compliance programs can have a slip-up, and you may find your bank has wrongfully disclosed the Annual Percentage Rate (on a loan) or the Annual Percentage Yield (for a deposit product).
Section 8 of RESPA prohibits unearned fees and kickbacks. Over the years HUD issued hundreds of enforcement actions involving Section 8. In 2011 authority for enforcing RESPA transferred from HUD to the Consumer Financial Protection Bureau.
January 1, 2017: That is the date that some of the HMDA rule changes will affect your process. Will your financial institution be ready? Will you have a revised process in place to begin gathering and testing data?
Consumers have rights under Regulation E when their accounts are hit with unauthorized EFTs. They also have rights under NACHA rules when those EFTs are ACH entries.
If you produce or review advertisements, you want to know what the different rules require and how to comply. Join us for a webinar that focuses on key compliance requirements to keep your institution’s ads compliant and avoid the UDAAP trap.
Whether you are taking a mobile home as a part of a loan workout or to help provide affordable housing in your market, there are many myths and truths about your compliance obligations and you need to know the difference.
The guidance from the FFIEC indicates that all banks need to address social networking. You need to care about social media if your bank or your employees have a presence.
Requiring spouses (or anyone) to sign a loan – or the appearance your loan officers are making such a requirement – is a significant fair lending issue. Fair Lending is a perennial hot topic with regulators.
The Department of Defense amended its Military Lending Act rules and compliance is mandatory beginning October 3, 2016. This information-packed program prepares participants for the deadline.
Recorded on September 27, 2016
Complaints – Getting the benefit, Losing the Grief
Each regulatory agency monitors and measures complaints and reviews them during examinations. Complaint handling is a customer service issue with compliance implications, and checks and balances are needed to handle it correctly.
A note from the Presenter – David Dickinson:
“Most lenders think they understand these topics but the proof is in the errors they commit. BEFORE you can understand HMDA, Truth in Lending, RESPA, denials, etc.